Dr. Mu, Co-Chair of the MBA program, is an accomplished scholar and seasoned businessman. He holds a PhD in Business Administration with a concentration in Information Systems from the University of Pittsburgh where he is an associate of the University Center for International Studies. Prior to joining Carlow, he was dual-degree MBA/MIS program director in the Joseph M. Katz Graduate School of Business at the University of Pittsburgh, where he taught for 10 years.
Prior to joining the academia, Dr. Mu was responsible for sales and marketing distribution operations in Latin America for a U.S.-based global data communication corporation. He also worked as customer support vice president and senior project manager for Comlasa Ltd., a computing solution multinational firm (later acquired by UPS Logistics) for the Latin American banking industry. There, he led several multimillion-dollar banking automation projects in Peru, Colombia, Venezuela, and Chile. In addition to his activities in the U.S., he also regularly teaches and gives business presentations in Europe and Latin America. Dr. Mu was visiting faculty in the European Business School in Germany where he taught for several years. His main areas of interest are the management of IT innovations, managerial decision making, and the interplay of politics and technology. He is also founder and editor in chief of the International Journal of the Analytic Hierarchy Process.
Find out more about Dr. Mu in this Faculty Spotlight
Quality Matters Certified on Applying QM Rubrics in Distance Learning Education
Quality Matters Certified on Peer-to-Peer QM Review
Academic Awards and Honors
Received Recognition from the Board of Trustees of Carlow University for exemplary scholarship and embodying Carlow’s spirit. January 2015.
Awarded “Friend of Faculty of Informatics” recognition from the University of Zagreb in Croatia due to academic collaboration and mentorship of faculty and students. December 2014.
Best Session Paper Award in the 13th International Symposium of the Analytic Hierarchy Process (ISAHP) in Washington DC, June 2014.
Appointed Conference Chairman for the 13th International Symposium of the Analytic Hierarchy Process (ISAHP) in Washington DC, June 2014.
Awarded competitive credit release at Carlow University for outstanding scholarship and research for Fall 2013.
Best Paper Award in the 12th International Symposium of the Analytic Hierarchy Process (ISAHP) in Kuala Lumpur, Malaysia. June 2013.
Awarded “Carlow’s Dorothy Cochrane Scholarship and Research Award” for outstanding scholarship and research. This is a competitive University-wide award. Spring 2013.
“A New Approach to Eyewitness Police Identification” awarded two annual consecutive grants by the Geibel Institute for Social Justice and named a Signature Project for the University. 2013-2014, 2014-2015.
Recognized by Honorable Luke Ravensthal, Mayor of the City of Pittsburgh, for contribution to creating and lead the decision-making process, using the Analytic Hierarchy Process, to select a cloud technology solution for the City of Pittsburgh, May 2011.
Appointed as U.S. Director for the Latin American Society of Strategy (SLADE) in 2009.
“Impact on Society versus Impact on Knowledge: Why Latin American Studies Do Not Participate in Latin American Studies,” with Milagros Pereyra-Rojas. Latin American Research Review , leading journal in Latin American Studies. Vol. 50, 2. 2015.
“The Assimilation of Enterprise Information Systems: An Interpretation Systems Perspective,” with Laurie Kirsch and Brian S. Butler. Information & Management , Vol. 52, 359-370. 2015.
“The City of Pittsburgh Goes to the Cloud: A Case Study of Cloud Solution Strategic Selection and Deployment” with H. Stern. Journal of Information Technology Teaching Cases, December 2014, Vol. 4, 70-85.
“A Structured Stakeholder Self-Identification Approach for the Deployment of Public Information Systems: The Case of Surveillance Technology in the City of Pittsburgh,” with H. Stern (ex-CIO of the City of Pittsburgh), Journal of Information Technology Management, XXIII (4), 50-66, 2012.
“Development of an Electronic Portfolio Success Model: An Information System Approach,” with I. Balaban, and B. Divjak, Computers & Education, Vol 60 (2013), 396-411
“Group Modeling and Integration of Multiple Perspectives in the Functional Selection of a New Technology: The Case of a Next Generation Electronic Portfolio System,” with Sallie Wormer, Roberta Foizey, Beverly Baxton, and Marc Vehec, Journal of Multicriteria Decision Analysis, Vol 19, Issue 1-2, 15-31, January-April 2012
“Meta-Model of E-Portfolio Usage in Different Environments” with Igor Balaban, and Blazenca Divjak in the International Journal of Emergent Technologies in Education (iJET), 2011.
“Conceptualizing the Functional Requirements for a Next-Generation E-Portfolio System” with Sallie Wormer, Roberta Foizey, Beverly Baxton, and Marc Vehec in special issue “Anticipating the Future of Higher Education” EDUCAUSE QUARTERLY, Vol. 33, No. 1. March 2010.
“El Rol de la Conciencia Organizacional Plena en la Asimilación de Innovaciones Informáticas” [The Role of Organizational Mindfulness in the Assimilation of IT Innovations], Revista Latinoamericana de Estrategia [Latin American Journal of Strategy], Mayo 2009.
“The Assessment of Organizational Mindfulness Processes for the Effective Assimilation of IT Innovations,” with Brian S. Butler. Journal of Decision Systems. Vol. 18, No. 1. April 2009.
“Make it Memorable: The Effects of Meaningfulness of Brand Names and Graphics on Web Site Recognition,” with Dennis Galletta. Journal of Electronic Commerce Research. May 2007.
“A Unified Framework for Site Selection and Business Forecasting” Journal of Systems Science and Systems Engineering. June 2006.
“The Peruvian Hostage Crisis of 1996-1997: What should the Government Do?” with T. Saaty. Socio-Economic Planning Sciences: The International Journal of Public Sector Decision-Making. Vol. 31, No. 3, pp. 165-172, 1997. Pergamon Ed. U.S.A. Papers in Review
“The Institutional-Professoriate Tension: Scholarship Identity and Academic Alignment that Impact Scholars’ Productivity and Well-being” with Pereyra-Rojas, T. Lingham, and J. Gaskin. Paper submitted to Scientometrics in June 2014. First review round.
“Development of a Fraud Risk Decision Model for Prioritizing Potential Fraud Cases in Manufacturing Firms,” with James Carroll. Paper submitted to the International Journal of Production Economics. First review round.
“Developing a Vulnerability Assessment Model for Sustainable Protected Area Management: The Case of Bach Ma National Park Region, Central Vietnam,” with N. K. Huong, and N. K. Downes, Paper submitted to Environmental Management. First review round.
“Using AHP BOCR Analysis for Business Education and Prioritization of International Opportunities.” Submitted to the International Journal of Business and Systems Research. First review round.
“Who won the FIFA 2014 World Cup Golden Ball Award.” Submitted to the International Journal of Sports Management and Marketing. First review round.
Papers under Development
“Should the City of Pittsburgh and the Allegheny County Merge their IT Services?: An Analytic Network Process Analysis,” with H. Stern, ex-CIO of the City of Pittsburgh.
“Using the Analytic Hierarchy Process in University Rank and Tenure Committee Decisions,” with Nicola, C.
Refereed Conference Proceedings
“The Academic Triple Parallax Effect: Aligning Faculty Scholarship, Academic Work, and Institutional Expectations,” with Pereyra-Rojas, M. and Lingham, T. Consejo Lationamericano de Escuelas de Educacion (CLADEA). Forthcoming. September 2014, Barcelona, Spain.
“Where Should We Start?: Development of a Decision Model to Prioritizing Potential Fraud Cases for Internal Investigative Purposes,” with James Carroll, International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014.
“Using the Analytic Hierarchy Process in University Rank and Tenure Committee Decisions,” with Nicola, C. International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014.
“Should the City of Pittsburgh and the Allegheny County Merge their IT Services with the Allegheny County?,” with Stern, H. International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014.
Carlow University – Uganda Initiative I: Benefit and Cost (BC) Analysis using the Analytic Hierarchy Process, with Nsemo, D. and Suehr, N. International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014.
“Carlow University – Uganda Initiative II: Benefit, Opportunity, Cost and Risk (BOCR) Analysis using the Analytic Hierarchy Process,” with Dorney, D., Kallenborn, E., Morgan, D., and Robertson, S. International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014. Best Session Paper Award.
“Carlow University – Uganda Initiative III: Multiple BOCR Team Perspective Integration,” with Kavulick, J., Faust, K., Shukla, N., using the Analytic Hierarchy Process, with Nsemo, D. and Rawlings, S. International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014.
“Carlow Uganda Project Assessment Using The Analytic Hierarchy Process (AHP),” with Nicola, C. International Symposium of the Analytic Hierarchy Process (ISAHP), Washington DC, June 29-July 2, 2014.
“A New Approach to Eyewitness Police Identification” with R. Chung. International Symposium of the Analytic Hierarchy Process (ISAHP). Kuala Lumpur, Malaysia. June 23-25, 2013. Best Paper Award.
“Critical Success Factors for the Implementation of the New Generation of Electronic Portfolio Systems,” with Balaban, I., and Divjak, B., June 2011. Proceedings of the ITI 2011 33rd International Conference on Information Technology Interfaces (Ed. Luzar-Stiffler,V., Jarec, I., Bekic, Z.), Cavtat/Dubrovnik, Croatia. pp. 251-256.
“Gerenciando en un Mundo Impredecible: Desarrollo de un Instrumento y Marco de Evaluación de los Procesos de Conciencia Plena Organizational.” [Managing in an Unpredictable World: Development of an Instrument and Evaluation Framework for Organizational Mindfulness Processes]. May 2009. Proceedings of the 22nd International Congress of the Latin American Society of Strategy (SLADE). Córdoba, Argentina.
“Open Access Electronic Journals: Issues and Opportunities for Latin America,” Proceedings of the Twenty-Eighth International Congress of the Latin American Studies Association, June 2009. Río de Janeiro, Brazil.
A Case Study of Using AHP Group Decision Making for ePortfolio Selection,” with Sallie Wormer, Beverly Baxton, Roberta Foizey, and Mark Vehec. Proceedings of the 10th International Symposium on AHP, Pittsburgh, July 2009.
“El Rol de la Conciencia Organizacional Plena en la Asimilación de las Innovaciones Informáticas.” [The Role of Organizational Mindfulness in the Assimilation of IT Innovations]. May 2008. Proceedings of the 21st International Congress of the Latin American Society of Strategy (SLADE). Santiago, Chile.
“Toma de Decisiones Estratégicas Usando Sistemas de Soporte para Decisiones (DSS) Gerenciales.” [Strategic Decision Making Using Decision Support Systems]. May 2007. Proceedings of the 20th International Congress of the Latin American Society of Strategy (SLADE). Barranquilla, Colombia.
“Using ANP in the Non-Profit Sector: Predicting Attendance and Selecting a Conference Site.” Proceedings of the 8th International Symposium on AHP, Honolulu, 2005.
“The Influence of the Meaning of Pictures and Words on Web Page Recognition Performance,” Proceedings 36th Hawaii International Conference on Systems Sciences, Hawaii, 2003.
Book Chapters and Articles
“Preparándose Para Enfrentar Lo Inesperado: Cómo Lo Hacen Las Organizaciones Altamente Confiables” [Getting Ready for the Unexpected: How Do Highly Reliable Organizations Do It], Management Herald, April 2008, Buenos Aires, Argentina.
“La Inversión Más Importante De Su Vida” [The Most Important Investment of Your Life], Marketing Interamericano, April 2008, San José, Costa Rica.
“No sólo importa lo que se hace sino cómo y con quién se hace” [It Doesn’t Matter What You Do but also How and Who You Do It with” (Opinion article), Management Herald, 4, 62. September 2007, Buenos Aires, Argentina.
“Report of Information and Communication Technology Working Group for the City of Pittsburgh” (co-author), Pittsburgh, April 2005.
“Toma de Decisiones en la Administracion Publica usando el Metodo Jerarquico Analitico” [Decision Making in Public Administration Using the Analytic Hierarchy Process Method], Chapter in “Management,” Bogota: Colombia, 2003.
“Yo Quiero Tener un Millón de Amigos o la Importancia del Capital Social” [I want to have one million friends or the importance of social capital], Decisiones en Recursos Humanos, Vol 1, 6, Buenos Aires, Argentina. 2000.
"Don Quijote and Sancho Panza Cabalgan de Nuevo en los Sistemas de Información: Como se requiere tener mentalidad de broker para la administracion de inversiones en tecnologia de informacion" [Don Quixote and Sancho Panza Ride Again in the Plains of Information Systems], Diario Estrategia, September 8, 1999. Chile.
"Exportación de Software: Producto o Servicio?" [Software Export: Product or Service?] -SISTEMAS- No 19, pp 23-26. Journal of the Colombian Association of Software Engineers. 1984. Bogota, Colombia.