Carlow University, a private, Catholic, liberal arts,
comprehensive University in Pittsburgh, PA. Carlow University was
founded in 1929 by the Sisters of Mercy, an international community
of Roman Catholic women with a mission to serve the poor, the sick,
and the uneducated. Carlow, an institution grounded in the liberal
arts while also offering strong professional programs, is committed
to engaging its diverse community in a process of life-long
learning, scholarship, research, and service. Degrees are offered
at the baccalaureate, master's, and doctoral levels. Carlow is
recognized as a College of Distinction, a Catholic College of
Distinction, and a Pennsylvania College of Distinction for 2016-17.
Carlow has also been selected by Abound as a provider of Top
Degrees for Adult Undergraduates for 2017 and is regionally ranked
by US News & World Report. The University was recently named
one of Money Magazine's "Best Colleges for Your Money."
Carlow University invites applications for the position of the
Digital Learning & Workforce Development Specialist. The
Digital Learning & Workforce Development Specialist works with
campus constituencies--particularly faculty, IT, and other Center
for Digital Learning and Innovation (CDLI) staff--to support and
develop documentation for technology tools and web-based
applications to improve the user experience within Carlow's digital
learning environment. This position also involves consistent
contact with faculty and students, collecting and utilizing
faculty/student feedback, and providing professional development
for learning technologies. This position also supports
planning and implementing the work of the CDLI.
- Supports faculty, CDLI, and students in their use of technology
tools and web-based applications.
- Works with the CDLI to stay current with Carlow strategic
management plan, and other major initiatives and communication
- Acts as an advocate across the organization for academic and
digital learning technologies, systems and approaches, promoting
usage and benefits.
Learning Technology Administration and
- Works with the CDLI and Workforce Development staff, academic
programs, and individual faculty supporting the development and
improvement of courses and learning materials in online and blended
- Adheres to department standards when building learning
experiences or assisting faculty and staff to ensure consistency,
quality, and usability for digital learners.
- Has strong customer service orientation and sensibility to the
needs of the constituents, in particular--but not limited
to--learners, faculty, and staff.
- Facilitates learning technology support by: training or
organizing training; troubleshooting; liaising with other support
providers as needed; testing; and working proactively to support
Carlow's digital learning environments.
- Coordinates with Information Technology and the Registrar's
office to facilitate appropriate access to courses and learning
- Creates, updates, and maintains user-friendly documentation for
learning technology administration and usage.
- Designs and conducts synchronous and asynchronous professional
development workshops and materials on relevant topics with
direction from the department head.
- Demonstrates commitment to the highest integrity and to the
values complementary to the mission of The Campus School, Carlow
University, and the Sisters of Mercy.
The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned.
Specific duties and responsibilities may vary based upon
- Either a Bachelor's degree in Education, Communications,
Technology, or a related field (preferred) or an Associate's degree
with comparable experience.
- Ability to explain technical concepts effectively to
- Commitment to learning new technologies in support of effective
- Ability to work with and troubleshoot browser-related issues in
PC, Apple, and mobile environments.
- Excellent oral and written communication skills, particularly
with technical documentation.
- Excellent customer service skills.
- Ability to work collaboratively and flexibly and adapt to a
- Work occasional weekends and evenings as necessary to support
the course delivery schedule.
- Experience providing technical training in group and individual
sessions to a variety of technical skill levels.
- Skill in use of web and media-based technologies for education,
such as (but not limited to) Camtasia, iMovie, HTML, and HTML5.
- Knowledge of digital learning principles.
Carlow University employees commit themselves to the highest
standards of ethical conduct. They commit to act with integrity,
treat others with respect and dignity, carefully steward the
University's resources, avoid conflicts of interest or commitment,
maintain confidentiality, and to comply with legal and professional
Send resume to HR9@carlow.edu
Carlow University is an Equal Opportunity/Affirmative Action
Employer. We strive for a campus that reflects our urban setting
and is inclusive of underrepresented groups to enhance our