Assistive Technology Assistant (Part-Time)


Carlow University invites applications for the position of Assistive Technology Assistant (PT). The Assistive Technology Assistant is responsible for developing and providing support for a limited caseload of students with disabilities who use assistive technologies. An Assistive Technology/Digital Assistant will provide training opportunities for students, staff and faculty for each of the technologies already purchased by the University (Kurzweil 3000, Firefly, Reading Pens, Sensus Access Document Conversion), and will support those using the technologies with troubleshooting and individual guidance and maintenance.



  • Work collaboratively with the DSO staff regarding strategies for student support.
  • Maintain records in a confidential manner in keeping with FERPA and ADA requirements
  • Communicate with students, vendors, Carlow IT Division, staff, and faculty as needed and as appropriate in a professional manner both verbally and in writing.
  • Produce and/or provide texts in alternate format, including Braille.
  • Train and support students, staff, and faculty in the use of appropriate assistive technologies.
  • Create and update information, instruction sheets, trainings, and digital pages for technologies.
  • Develop and maintain the DSO web pages in accordance with the Web Content Accessibility Guidelines (WCAG) 2.0 or current guidelines.
  • Must demonstrate excellent communication skills, including the ability to speak to groups of varying sizes
  • A commitment to academic excellence and student success.




  1. Bachelor's Degree in related field.
  2. Knowledge and experience with assistive technologies such as: Kurzweil 3000, Firefly, Read and Write Gold, OCR, RoboBraille, Learning Management Systems, and other technologies designed to support all students, but especially students with disabilities. Have an inquisitive mind prepared to source technologies, techniques, and electronic support for students.
  3. Experience with working with students with disabilities in the post-secondary environment and be able to effectively and quickly problem-solve, and handle potentially stressful situations with grace.
  4. Have excellent technology skills, possess a strong degree of comfort with hardware and software, as well as with web-based applications.
  5. Be knowledgeable of Web Content Accessibility Guidelines (WCAG) 2.0; Section 504 and ADA regulations and policies.
  6. Essential attributes also include strong attention to detail, ability to follow instructions, outstanding communication skills, both written and verbal, and the ability to be flexible in a changing environment, and to maintain boundaries while promoting independent learning and transfer of skills.
  7. Must be able to work both independently and in a team environment, maintain confidentiality and professional demeanor, and manage simultaneous projects and responsibilities.
  8. A commitment to building a successful program and achieving goals and to the mission of the University.


Carlow University employees commit themselves to the highest standards of ethical conduct.  They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.

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Carlow University is an Equal Opportunity/Affirmative Action Employer. We strive for a campus that reflects our urban setting and is inclusive of underrepresented groups to enhance our University community.  

Full/Part/FT&PT: Part-time
Department: Center of Academic Achievement
Contact Name/Title: Search Committee
Contact Address: Carlow University 3333 Fifth Avenue Pittsburgh, PA 15213
Contact Email Address: