Carlow University invites applications for the position of Adult
Admissions Counselor. This position reports to Director of
Adult and Graduate Admissions. This person is responsible for
the recruitment of adult students; meeting prescribed individual
program recruitment goals as designated; developing full knowledge
of all University programs as well as policies/procedures of both
the University and the Admissions Office; and effectively utilizing
recruitment strategies throughout all stages of the recruitment
NATURE OF POSITION:
This person will be responsible for recruiting adult transfer
students seeking degree completion, certification, a second degree,
readmission, or guest study. The successful candidate must be able
to manage the admissions funnel from the inquiry stage through to
registration. This will require the ability to prepare reports, set
appointments, provide assistance with financial aid, and address
other concerns during the enrollment process. This position
requires the ability to handle multiple tasks simultaneously and to
work in a high-volume, fast-paced and goal-oriented atmosphere both
independently, and as part of a unified team.
REQUIRED EXPERIENCE AND
- Required: Bachelor's degree from an accredited college or
university in a related field.
- Proven sales or admissions experience in a goal-oriented
- Excellent customer service, phone, and organizational skills
- Able to work efficiently in a high-traffic, fast-paced
environment and with a diverse population.
- Available to work evenings and some weekends as required.
- Ability to communicate effectively, in person, with a variety
of constituents - prospective students, Community College transfer
counselors, University faculty, staff and current students - by
telephone and in writing, is essential.
- Computer skills and knowledge or ability and willingness to
learn Microsoft office products is required.
- Ability to travel and to transport self and an extensive supply
of recruitment materials in a timely manner from location to
- Knowledge and/or willingness and ability to learn the financial
1. Meets specific goals in the recruitment of
Adult Students and high school students via the following
a) Plans and conducts recruitment presentations at
community colleges and high schools.
b) Represents the University at college fairs.
c) Use of telemarketing plan to qualify inquiries,
set appointments, encourage applications, and follow-up with
applicants, admits and deposits, with the constant goal of moving
students along effectively in the
admissions process. Heavy use of CRM to manage this process.
d) Schedules individual campus visits with prospective
students; may include campus tour; meeting with faculty or staff;
providing assistance with the application and/or financial aid
e) Develops effective, sometimes standardized, written or
email correspondence to enhance individual program recruitment
2. Provides information on Carlow's academic
programs, admissions process, financial aid and scholarships to
various faculty/staff at community colleges and other academic
institutions within our region. Must be familiar with our partnership and articulation
agreements in order to promote to students looking for transfer to
Carlow from specific institutions.
3. Reviews admissions applications and makes
4. Assists students with various aspects of
the financial aid process. Addresses questions regarding the
billing process and any other issues that arise during the
5. Aggressively and proactively monitors and
adjusts progress toward goals.
1. Demonstrates and reflects an understanding
of and commitment to the mission and core values of Carlow
University and the Sisters of Mercy.
2. Assumes an active role as part of a
cohesive recruitment team, by:
a) Participating in the on-going development,
implementation and assessment of all recruitment strategies
b) Participating in the on-going development,
implementation and assessment of efficient and
effective office processes and procedures.
c) Assisting with special project management as
d) Actively participating in strategy meetings, as well as
weekly staff meetings.
e) Engaging in professional behavior that enables the
achievement of individual goals while fully and positively
supporting the dynamics and progress of the recruitment team.
f) Performing other duties or coordinating special
projects as assigned by the Director to address and develop
personal and professional skill areas and interests, as well as to
help meet overall office objectives. The level and extent to
which these projects/areas are assigned, either as primary or
secondary responsibilities, will correspond with the recruiter's
experience, skills, and time management abilities.
Carlow University employees commit themselves to the highest
standards of ethical conduct. They commit to act with
integrity, treat others with respect and dignity, carefully steward
the University's resources, avoid conflicts of interest or
commitment, maintain confidentiality, and to comply with legal and
Send resume to HR19@carlow.edu
Carlow University is an Equal Opportunity/Affirmative Action
Employer. We strive for a campus that reflects our urban setting
and is inclusive of underrepresented groups to enhance our