Coordinator of Public Services


Carlow University is a comprehensive Catholic University located in Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, Carlow is situated in a culturally rich and diverse urban setting.  Carlow is recognized for educating traditional students and adult learners for a lifetime of ethical leadership and service. 

Carlow University invites applications for the position of Coordinator of Public Services. This position reports to the Executive Director of the Library and Learning Commons. 

Responsibilities and Scope of Functions:

  • Implements the following supervisory, reference, and circulation functions:
  • Manages all aspects of circulation and reference services.
  • Supervises and maintains close communication with the Public Services Librarian and Circulation Assistant with regard to circulation, reference service, library instruction, supervision of work study students, periodicals and all types of reciprocal borrowing.
  • Manages resource sharing including PALCI E-ZBorrow, PALCI RapidILL, interlibrary loan, reciprocal borrowing, and document delivery.
  • Provides user assistance in locating information, explains the use of reference tools, and recommends methods of research designed to improve students' information literacy skills and faculty research. 
  • Serves as liaison to designated academic departments for purposes of collection development, specialized library instruction, identification of faculty needs and general communication.
  • Coordinates information literacy instruction and teaches information literacy sessions.
  • Manages the reserve collection with assistance from the Public Services Librarian.
  • Maintains statistics pertaining to circulation, IL instruction, and reference services and prepares the annual report on public services functions.
  • Weeds and maintains the reference collection.
  • Prepares LibGuides for library resources and courses/programs of study within her/his liaison areas.
  • Assists Executive Director of the Library in developing and implementing general library policies.
  • Performs other duties as assigned by the Executive Director of the Library.


  •  Master's degree in library and/or information science from an American Library Association (ALA) accredited school.
  •  Minimum 3 years experience with public services in an academic library.
  •  Excellent interpersonal, communication, and writing skills.
  •  Demonstrate knowledge of integrated library systems - preferably   SirsiDynix Symphony.
  • Ability to work independently and collaboratively.
  •  Intermediate computer skills (Outlooks, Microsoft Office)

Carlow University employees commit themselves to the highest standards of ethical conduct.  They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.

Send cover letter and resume to

Carlow University is an Equal Opportunity/Affirmative Action Employer. We strive for a campus that reflects our urban setting and is inclusive of underrepresented groups to enhance our University community.


Full/Part/FT&PT: Full-time - exempt
Department: Library Services
Contact Name/Title: Search Committee
Contact Address:
Contact Email Address: