Advancement Data Services Manager


Carlow University seeks applications for the position of Advancement Data Services Manager.  This individual will work in partnership with the Chief Information Officer to oversee a data base conversion from Colleague to Raisers Edge.  She/he is responsible for database management, advancement reporting, maintaining confidential prospect and donor information, gift recording, data integrity and data security.  The Data Services Manager supervises two gift entry specialists.


  • Oversee all aspects of data entry such as recording, documentation requirements, receipting, reconciliation, troubleshooting, and reporting.
  • Generate operational reports to track fundraising programs toward campaign and fiscal year goals.
  • Analyze and interpret data to identify opportunities to develop predictive models for identifying new prospects for the university's fundraising efforts.
  • Maintain policies, procedures, regulations and training manuals related to the use of the University's fundraising database.
  • Adhere to security policies for the University's fundraising database.
  • Serve as liaison to the IT Department and the University’s data management services teams.
  • Review, explain and interpret policies and procedures on data entry and ensure accuracy.

Required Experience:

  • An understanding of the scope of advancement services including gift processing and acknowledgments, confidential prospect and donor information and other data maintenance activities.
  • Strong analytical and information management skills, including Excel.
  • Report writing experience with Business Objects or Crystal Reports.
  • Ability to work with minimal guidance. Ability to share ideas and convey them in an efficient manner is mandatory, as is the ability to work across departments.
  • Ability to ensure the accurate processing of gifts and pledges and ensure processing deadlines are met.
  • Demonstrate and reflect an understanding of and commitment to the mission and core values of Carlow University and the Sisters of Mercy.

The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.  

Preferred Experience:

  • Experience in migrating from one donor database system to a new system.  The successful candidate will lead the implementation of Raisers Edge database.
  • Knowledge of Ellucian's Colleague Advancement is preferred.  In absence of this knowledge, familiarity with similar development software is necessary, such as experience as a Raiser's Edge Systems Administrator.


  • A Bachelor's degree.
  • At least five years of relevant experience.
  • Ability to train, motivate and manage gift entry staff.
  • Ideally, work related experience in a higher education environment with emphasis on fund raising in an advancement or development office.
  • Excellent written and verbal communication skills along with strong organizational and interpersonal skills.
  • Must employ an ability to prioritize tasks, schedules and objectives.
  • Exposure to accounting practices in either a business or University setting is a plus, as is previous staff management experience
  • Experience MS Word, MS Excel, and Outlook required.
  • Ability to relate and communicate in a positive way to the many constituencies of the University.

Carlow University employees commit themselves to the highest standards of ethical conduct.  They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal and professional obligations.

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Carlow University is an Affirmative Action/Equal Opportunity employer by choice. We value diversity and we are committed to the recruitment of underrepresented groups.


Full/Part/FT&PT: Full-time - exempt
Department: University Advancement
Contact Name/Title: University Advancement Search Committee
Contact Address:
Contact Email Address: